As a product-focused company, we've put a lot of thought, time and energy into how we organize our product teams. After all, great design and engineering can only come from product teams empowered to Latest Mailing Database solve tough problems and build great software. In our model, product teams effectively own part of the product and consist of a product manager, a designer, and a few product engineers. "We've written extensively about the chemistry of great product teams, the ingredients that make them successful, the flaws that can cause them to fail, and the characteristics that separate just good from really great" Over the years, we've written a lot about the chemistry of great product teams, the ingredients that make them successful. the flaws that can make them fail, and the characteristics that differentiate just good from really great. In this latest reading list, we're rounding up some of the Latest Mailing Database most popular and insightful articles we've published on the subject over the years, covering everything from alignment to encouraging tension, culture of empathy to reflection. We hope you find it informative. Lessons learned from scaling a product team This in-depth essay from our Senior VP of Product, Paul Adams, explains the processes we use to create products and details how product teams work. What's fascinating is that even though the position is now five years old and much of our thinking has evolved, it shows how much of our ideas around product teams have endured, despite our rapid growth since then. To remember :“Product design teams have natural gray areas and collaboration often means a better end result. So the people within the teams work themselves. But when it comes to analyzing what we have spent our precious time building, the lines of accountability must be very clear. » Alignment with large product teams This fascinating talk from one of our Principal Engineers, Eosin Nolan, explores the ideal balance within a high performing product team between the Latest Mailing Database three disciplines of strategy, design and engineering. At the heart of this balance is a diversity of skill sets and team vision working in harmony. To remember :“At Intercom, we structure our product teams to try to capture each of these dimensions. Typically, a product manager will take care of team strategy, a designer will take care of UX and make sure the whole system fits together.